If you’ve ever had any interaction with a correctional facility, you may have already encountered Securus Technologies. The company assists correctional facilities, and their inmates, with telecommunications services, and, much more. The company is international, and, operates in North America, more specifically, it’s headquartered in Dallas, Texas. Being in business since 1986, it’s acquired many other businesses over the years. Many different types of ways to get the inmates in touch with their loved ones, has been the primary focus of Securus Technologies throughout the years.
Making technology beneficial for everyone, Securus Technologies has also added monitoring services recently. The service is valuable to both inmates, as well as, their families, and, the correctional facility staff. This feature has actually been used to prohibit contraband, not only by inmates but, by unethical employees as well. Crimes have been solved, and, it’s also assisted in many criminal investigations.
Securus Technologies has also recently acquired JPay. While this company is mostly known for money wiring, they’ve recently moved into many other beneficial technologies. Connecting inmates with tablets, educational applications, and, even a cloud where they can store their files, gives them a great opportunity while serving time.
Securus Technologies has also recently been given an “A+” rating by the Better Business Bureau. This accomplishment, in combination with a 95 percent customer satisfaction rating, puts Securus way ahead of the competition. This is most likely attributed to well-trained employees, who are able to resolve concerns on the first call. Securus Technologies has certainly evolved, and, it’s made great strides in a notoriously difficult business. They’ve put themselves in a great position to continue growing as the leader in inmate and, correctional facility solutions. It all began with inmate calling solutions, but, has now developed into a full-service management company, integrated as a part of many facilities, in the US and beyond.